Privacy Policy

About Our Privacy Policy

This privacy policy applies to Uptivo s.r.l.

UPTIVO Srl has its registered office at Via L. Vitali 1, 20122, Milano, MI, Italy, and its business office at Via della Valle 46/B, 20841, Carate Brianza, MB, Italy. Question and/or comments about the UPTIVO Privacy Policy shall be submitted by mail to the company’s business address, via email to the email address, or by phone at the number +39 0362 1857437. 

Uptivo s.r.l. respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the EU’s General Data Protection Regulation 2016/679 (GDPR). We respect your right to privacy and understand the need to protect your personal information.

This Privacy Policy sets out how we manage your personal information that we collect about you. It also describes, in general terms, the types of personal information we hold, for what purposes and also sets out how that information is collected, used, stored and disclosed by Uptivo. Please read this privacy policy before using the website or submitting any personal information.

By using the website, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the website to make sure that you understand how any personal information you provide will be used.


Your personal information is not collected if you only browse this website.

Collection of Your Personal Information

Uptivo will collect, use and disclose personal information from:

Customers who use the online shopping facility;

Visitors to and users of our website

Customers who enter trade promotions / competitions conducted by Uptivo;

Customers who call the Uptivo customer service team or otherwise contact us.


This information can be collected:

a)      directly from you;

b)      when you register as a user of the website;

c)      when you place an order via the website;

d)      where you access and interact with the website or the customer service team; or

e)      from other sources.


The information collected may include your name, mailing or residential address, telephone number, email address and other transaction and registration details.

If you choose not to provide us with your personal information, we may not be able to provide the information, goods or the service you may require, or to fulfil one or more other purposes of collection of your personal information.


We do not collect your credit card or banking details as online payments are handled by Shopify.



Personal information is used by Uptivo for its legitimate business purposes, as disclosed at the time of collection. It is also used for ancillary purposes such as locating and identifying customers or otherwise servicing Uptivo’s relationship with its customers.


Use and Disclosure of Personal Information

You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as:

a)      to facilitate and process your order;

b)      to carry out or respond to your requests;

c)       to our third party service providers to assist us in providing and improving our services to you, and to analyse trends in sales and better understand our customer’s needs or to develop, and improve market our products and services to you;

d)      for regulatory reporting and compliance with our legal obligations;

e)      to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;


Our Use of Cookies

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.

Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access and the information downloaded by you. While this anonymous statistical data may be aggregated and used in broader statistical analysis by us and our web monitoring service provider to improve our services, at no time can we personally identify you as the source of that data. Your browser may allow you to disable cookies.



We have implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. Access to your personal information is limited to those who specifically need it to conduct their responsibilities.